About the Role
KEY RESPONSIBILITIES
A. Prescription Verification & Dispensing
Receive and verify prescriptions/orders before dispensing medicines.
Ensure the prescription is complete, legible and appropriate for dispensing.
Verify patient identity, medicine name, strength, dosage, route, frequency and duration.
Identify potential medication errors, duplication, interactions, allergies or other concerns and escalate them to the Pharmacist In-charge / treating physician.
Dispense medicines accurately as per authorized prescription.
Ensure correct medicine, dose, quantity, formulation and labelling.
Provide appropriate instructions regarding medicine use whenever required.
Maintain confidentiality of patient and prescription information.
Ensure medicines are supplied within the prescribed time frame.
B. Medication Safety
Follow established medication safety protocols.
Pay special attention to LASA (Look-Alike Sound-Alike) medicines.
Ensure proper identification and segregation of high-alert medications.
Follow procedures for narcotic, psychotropic and other controlled medicines.
Monitor expiry dates and ensure expired or damaged medicines are not dispensed.
Report medication errors, near misses and adverse drug reactions through the prescribed system.
Participate in medication safety initiatives and corrective actions.
Follow the hospital's medication reconciliation process wherever applicable.
C. Storage & Inventory Management
Ensure proper storage of medicines according to manufacturer's recommendations and hospital policy.
Maintain required temperature and humidity conditions where applicable.
Monitor and document refrigerator temperature for temperature-sensitive medicines.
Follow FEFO (First Expiry, First Out) principles.
Conduct regular expiry and stock checks.
Maintain appropriate stock levels and avoid overstocking or stock-outs.
Identify slow-moving, non-moving and near-expiry medicines.
Maintain proper segregation of expired, damaged, recalled and quarantined medicines.
Ensure proper storage and security of controlled medicines.
Report stock discrepancies to the Pharmacy In-charge.
D. Procurement & Stock Control
Assist in preparation of pharmacy purchase requirements.
Verify medicines received against purchase orders/invoices.
Check batch number, expiry date, quantity, packaging and physical condition of received medicines.
Ensure proper documentation of inward and outward movement of medicines.
Maintain minimum and maximum stock levels as defined by the department.
Coordinate with Purchase, Stores, Finance and relevant clinical departments as required.
Participate in periodic physical stock verification.
Investigate and report discrepancies in stock.
E. Controlled / Restricted Medicines
Maintain proper records for narcotic, psychotropic and other controlled medicines as applicable.
Ensure authorized personnel handle restricted medicines.
Maintain issue, receipt, balance and consumption records.
Ensure secure storage with appropriate access control.
Conduct periodic reconciliation of controlled-drug stock.
Immediately report discrepancies to the Pharmacy In-charge and competent authority.
F. Patient Counselling
Provide appropriate counselling regarding medicine administration and precautions.
Explain dosage, frequency, route and duration where applicable.
Advise patients regarding appropriate storage and handling of medicines.
Encourage patients to clarify doubts regarding medication use.
Escalate clinical concerns to the treating physician when necessary.
G. Clinical Pharmacy Services
Support medication review and medication reconciliation activities.
Participate in identification and prevention of medication-related problems.
Support adverse drug reaction monitoring and reporting.
Participate in drug information services as required.
Coordinate with doctors and nursing staff regarding medication-related queries.
Participate in antimicrobial stewardship and other pharmacy-related quality initiatives where applicable.
H. Documentation &